Acceptable use
What gets an account suspended, and how we decide.
Last updated on 18 September 2026
Draft. Some details of the company are still being registered, so this document is not final and is not indexed by search engines.
This policy is part of the terms of service. It applies to everyone in a workspace, including guests who join a meeting by link.
1. Do not
- Break the law, or use the service to help someone break it.
- Send malware, phishing or unsolicited bulk messages.
- Harass, threaten or intimidate anyone, in a message or in a meeting.
- Publish material that sexually exploits children, incites violence, or infringes someone else’s rights.
- Attack the service or another customer: scanning, brute force, denial of service, or trying to reach a workspace that is not yours.
- Resell capacity, or run the service as infrastructure for a product of your own, without a written agreement.
- Record a meeting without telling the people in it. The product does not record; if you do, the duty to inform is yours.
- Automate the interface in a way that degrades the service for others. The API exists for automation.
2. How we act
When something here is violated we contact the administrators, say what happened and give a reasonable time to fix it. We suspend without notice only when the risk is immediate, for the service or for a person, and we explain right after. We report to authorities what the law requires us to report, and nothing beyond it.
We do not read message content to look for violations. What we look at is what a report points to, plus the technical records: volume, origin, and the audit trail.
3. Reporting abuse
Abuse goes to contact@quathos.com. A security flaw goes to security@quathos.com, and we do not pursue anyone who reports one in good faith and gives us time to fix it before going public.